How Tridon Communications is Responding to COVID-19

To Our Valued Customers and Partners,

While we all face the daily challenge of adapting to the COVID-19 outbreak and what it means for everyday life, know that Tridon Communications remains committed to supporting your operation. You will continue to receive industry-leading customer service and communication support throughout this pandemic and long after its resolution.

I understand how valuable stability and consistency are during a time of crisis, and my aim is to provide it. Tridon’s teams in Edmonton, Athabasca, Calgary, and Fort McMurray are fully committed to ensuring your wired and wireless telecommunication needs are met and exceeded.

The health and safety of my team and Tridon’s customers are equally important. That’s why I have instructed staff to take additional

  • All out-of-country business travel has been suspended, and employees recently returning from abroad have been requested to self-isolate for 14 days.

  • Whenever possible, Tridon staff will work remotely so as to limit large gatherings and mitigate the risk of community-acquired infection, COVID-19 or otherwise.

  • Whether working remotely or in-office, all employees have been advised of and are strongly encouraged to practice proper, thorough hand washing techniques.

  • Accommodations can and will be made, when requested by customers, regarding the delivery or return of equipment and visits to project sites.

The leadership team and I are monitoring the developing situation and our response will adapt as new information warrants. What remains, however, is my focus on fulfilling your communications system needs, 24/7.

If you have questions about the precautions Tridon is taking or how we will continue to support you through this crisis, I encourage you to call me directly at 780-436-5566 or email: connect@tridon.com.

Ben Thompson, CEO
Tridon Communications

Tridon Connect:
Northern Alberta's Wide Area Radio System

Tridon Connect is one of the largest privately owned, publicly accessible network in Northern Alberta. We provide an extensive radio network through secure digital communication throughout the service areas across North Eastern Alberta and Edmonton. Our radio service gives you the option of one-to-one calling or one-to-many calling in our large radio coverage area.
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DIGITAL Two-Way Radios

Tridon Communications is an authorized Motorola and Kenwood dealer, fully equipped to serve Alberta’s two-way radio needs.

Radio & equipment Rentals

Whether it's a short-term or long-term rental, we can supply and deliver all of your wireless communication needs. ​

Telus Cellular

Tridon Communications is an authorized TELUS dealer, offering a vast selection of innovative smartphones, heavy duty cell phones, and accessories.


We have a team of fully equipped field service team and have been serving Alberta’s wireless solutions for over the past thirty years.

Wireless Broadband

Digital network solutions to meet every need. Our solutions include internet services, point-to-point networks, and satellite options.


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