Updating Our Response to COVID-19

To Our Valued Customers and Partners,

As Alberta’s economy reopens, we will all be faced with a new challenge: taking the safety practices and precautions we’ve learned over the recent months and putting them into practice every day.  Though we will be modifying how we operate, Tridon’s core focus will always be providing you with industry-leading customer service and support.

The health and safety of our team, partners, and customers are equally important.  To that end, I have instructed Tridon’s staff to take the following precautions.

  • All out-of-country business travel has been suspended, and employees recently returning from abroad have been requested to self-isolate for 14 days.
  • All meetings, both internal and external, will be held via telephone or video conference to limit the frequency of gatherings and mitigate the risk of community-acquired infections.
  • Social distancing measures have been put into effect at all of our branches for staff and customers alike.
  • Technicians will wear face masks and gloves when deployed to client
    sites and when handling client equipment.
  • Though restrictions are being lifted province-wide, Tridon team members are being offered the flexibility to work from home.
  • Employees will be required to stay at home if they experience ANY cold or flu-like symptoms.
  • All work spaces and common areas will be cleaned and sanitized at
    the end of each workday.
  • Additional hand sanitizing stations have been installed at our branches for employees and customers.
  • Accommodations can and will be made, when requested by customers, regarding the delivery or return of equipment and visits to project sites.

These practices and policies will be refined as new developments warrant, based on information provided by federal and provincial health officials.  

I understand that many businesses will be in a rebuilding phase in the coming weeks and months.  So, know that while we all work to define what the ‘new normal’ is, Tridon remains unwaveringly committed to supporting your communications system, 24/7.

That part hasn’t changed.


If you have any questions, contact me directly at 780-436-5566 or email connect@tridon.com.

Ben Thompson, CEO
Tridon Communications

Tridon Connect:
Northern Alberta's Wide Area Radio System

Tridon Connect is one of the largest privately owned, publicly accessible network in Northern Alberta. We provide an extensive radio network through secure digital communication throughout the service areas across North Eastern Alberta and Edmonton. Our radio service gives you the option of one-to-one calling or one-to-many calling in our large radio coverage area.
Cropped Northern Alberta Coverage Map
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DIGITAL Two-Way Radios

Tridon Communications is an authorized Motorola and Kenwood dealer, fully equipped to serve Alberta’s two-way radio needs.

Radio & equipment Rentals

Whether it's a short-term or long-term rental, we can supply and deliver all of your wireless communication needs. ​

Telus Cellular

Tridon Communications is an authorized TELUS dealer, offering a vast selection of innovative smartphones, heavy duty cell phones, and accessories.


We have a team of fully equipped field service team and have been serving Alberta’s wireless solutions for over the past thirty years.

Wireless Broadband

Digital network solutions to meet every need. Our solutions include internet services, point-to-point networks, and satellite options.

Public Address & General Alarm

PA/GA systems are critical components in a business’s security plan. During normal operations, they can send facility-wide notifications or pre-recorded messages.

Access Control

An expertly designed access control system is an important step towards controlling who can gain entry to job sites, secured areas, and proprietary information.

Structured Cabling & fiber optics

An expertly designed and installed cabling layout is the best way to ensure that this data cabling infrastructure is there to serve your current needs. 

Video Surveillance

A Tridon-built solution will be tailored to suit the needs of your job site or facility, ensuring you have a system that provides security and peace of mind.

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